Terms & Conditions

 

About These Terms And Conditions
These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract 
cannot be varied unless we agree to vary it in writing or by email.

Legal Capacity To Transact
If you are under the age eighteen (18) years you cannot place orders with Izar Handmade Jewellery. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.
Should Izar Handmade Jewellery suffer any damage or other losses as a result of a transaction entered into by a minor, Izar Handmade Jewellery reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Izar Handmade Jewellery.

Placing Your Order
You may place an Order by registering your own account or as a guest.
When you place your Order, we will issue you with an Order Number. We will do this by email.
We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. Izar Handmade Jewellery and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

Payment Methods And Processing
All payments are processed with Paypal. Payments are processed at the time of the transaction. We will be emailed a tax invoice to you with your Order Confirmation. Your tax invoice is your proof of purchase.
 
Please Note: You may be required to provide further identification for additional security reference checks.
 
GST
For purchases within Australia the price indicated includes GST. For purchases outside of Australia the price indicated does not include GST.
 
Prices
Izar Handmade Jewellery reserves the right to change prices for Products displayed at any time before you place an Order. The price of products shown excludes shipping costs.

Shipping Costs
Please see our Delivery Information page for information regarding shipping costs.

Supply Of Your Products
Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation.
When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item.

Delivery Of Your Products
Please see our Delivery Information page for information regarding shipping costs.

Consumer Guarantees
Customer satisfaction is important to us, so please take the time to familiarise yourself with our returns and exchange policy below:
 
• All items must be in new and unused condition, with all tags attached and original packaging.
• Due to hygiene reasons, we cannot exchange earrings unless they have a manufacturing fault.
 
If you are unhappy with an item you have purchased we will gladly exchange it for another item. Shipping costs regarding return and sending out an exchanged item must be paid by the customer. 
 
Returns and Exchanges
All item returns must firstly be approved by us.  Please email us at info@izar.com.au to arrange a return. When we authorise an item to be returned we will issue you with an authorisation number. Please ensure that you affix our return label to the item in its original packaging and send it via an insured postal service. Shipping costs regarding returned items are paid by the customer. 
 
Unfortunately if your jewellery is returned in a used condition and is not fit for exchange we shall get in touch with you to discuss proceedings. 
 
Our Liability
To the extent permitted by law:
We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

Your Data - Use And Protection
By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Izar Handmade Jewellery products  that may be of interest to you. If you do not agree to our using such data in order to provide you with information on other Izar Handmade Jewellery Products, you should contact us via e-mail and we will exclude your e-mail from our Newsletter.

Credit Card Fraud
All payments are currently processed with Paypal however we will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.
Fraud Protection or Prevention Procedures
When you place your Order by a Credit Card you may be sent an email from our Fraud Prevention Officer requesting further information, such as a copy of your credit card and drivers license for identification. After verification this information will be destroyed. In this case, until your order has passed internal Fraud Prevention procedure checks your order will remain on Pending status. If you do not provide the requested information within 7 days, your order will be cancelled and your payment will be refunded back to the method in which you paid. These information requests are sent to help protect Credit Card account holders from online Fraud.

General
You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Izar Handmade Jewellery. Any unauthorised assignment shall be deemed null and void.
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.
Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.
Izar Handmade Jewellery reserves the right to change the Terms and Conditions of sale at any time.
No Izar Handmade Jewellery employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

Force Majeure
To the extent permitted by law, Izar Handmade Jewellery is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Izar Handmade Jewellery, and Izar Handmade Jewellery shall be entitled to a reasonable extension of time for the performance of such obligations.
 
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria and shall be subject to the non-exclusive jurisdiction of the courts of Victoria.